In Nintex AssureSign, users can belong to multiple accounts. When trying to view the details of an envelope sent from a different account than the one currently selected, users receive an "Access Denied" error until they manually switch to the correct account.
Suggested improvement:
Allow the envelope detail URL to include a parameter like accountId=xxxxxx
, so that when a user opens the link:
AssureSign automatically switches to the appropriate account context, or
At least prompts the user to switch to the correct account before showing the content.
Why this matters:
Reduces user confusion and access errors.
Improves navigation across multi-account environments.
Makes shared links to envelope details more reliable and user-friendly.
This enhancement would significantly improve workflow efficiency and usability for organizations managing multiple AssureSign accounts.